Fortuning's JDS

A brand you can trust

13202253332

A large number of listing titles have been tampered with by Amazon AI
During New Year's Day 2024, several Amazon sellers discovered that their product listing titles had been tampered with by Amazon platform AI.

Although Amazon has previously attempted to generate product information with AI assistance and issued relevant notifications to sellers, this incident has raised concerns among sellers about platform policy changes and AI applications.

As early as July last year, many sellers reported that their listings had been modified and some product images would be removed.

My product suddenly had a size option added, which was to choose between "from Small" and "to Small", but I originally only had a single "Small" option. Moreover, after being tampered with, the system automatically prompts an error message, but it cannot be manually modified by itself. In desperation, the entire listing can only be deleted first.

This is not an isolated case, as a large number of sellers have encountered similar situations. Some sellers have inexplicably modified old links that have been sold for several years, resulting in a sharp drop in sales and heavy losses.

How to determine if AI has changed the title?

Firstly, you need to go to other sites to check if the ASIN has been co sold by other sellers and if the title has been modified. Once the possibility of malicious competition from the seller is ruled out, the following steps can be taken to confirm whether it was modified by Amazon AI:

Enter the Amazon backend and click on the help interface in the upper right corner.

When submitting a request to modify the title, a similar message may appear in the system response: "We have added a specific value to the title using artificial intelligence technology.".

If you see such a prompt, it indicates that the title was modified by Amazon AI. Next, follow the prompts on the page to select the title you want to remove and submit the application. After successful application, the title will be restored to its original value.

How to solve the problem of modifying the title?

Contact Amazon customer service: At the corresponding site, immediately contact Amazon customer service to report in detail the situation where the title has been tampered with and provide relevant evidence. Amazon customer service will conduct an investigation and take corresponding measures.

Upload Batch Table: Fill in the batch table containing the required title and refresh it. This method may be a bit troublesome, but there is also a certain probability of success.

Based on the seller's experience feedback, this feature is currently only being tested on a small scale and has not yet been fully developed. Therefore, in daily operations, sellers still need to closely monitor whether their product titles have been modified. If any changes are found, you can try to change them back to the original values according to the above method to avoid affecting sales.